International Consultant – Quality & Excellence Expert at UN- United Nations
Chairman & CEO – Corporate Excellence and development Adviser – ITICS Group
Expert in Institutional Excellence, Digital Transformation Programs and Government Services Development
An international Validator, assessor, trainer, and licensee advisor at the European Organization for Quality Management -EFQM – 2020
Representative of Dubai Quality Group DQG in Egypt
Instructor of institutional Strategic Organizational Excellence for PHD students Quality Program at the Arab Academy for Science, Technology and Maritime
Wael official representative for Dubai Quality Group – DQG, in Egypt & Africa. Certified international EFQM Advisor and Assessor 2020 Model, Certified International Validator, EFQM Licensed Trainer for the excellence programs EFQM Certified Foundation 2020, EFQM Internal Assessor transformation 2020, J2E, L4E, IAT and EAT.
Wael an expert and qualified Trainer & Assessor in Business Excellence & Organizational Development with extensive experience in EFQM Excellence Model 2013 & 2020 ,UAE, Egypt Excellence Awards based on 4thG, Strategic Planning & Performance management, Quality Management, Government Services Development (7 star), Business Process Reengineering, HRM & Organizational Capability Building, and Enterprise Governance & Risk Management.
Wael has over 16 years of diverse international experience in various sectors including government, Private and third sector. management consulting, TQM inspection and certification industries. In these industries, he has Extensive Record of accomplishments in leading planning, development, and implementation of large Consultancy projects, in diversified fields such as Strategic Planning, government Excellence Award ( 4th G & EFQM ) ,performance management, Developing IT systems based on Excellence model, Smart Cities, Process Re-Engineering, Process Improvement ,ISO, ROI and Government services development with different type of prestigious organizations such as UNDP ( United Nations Development Program – IRAQ) , Abu Dhabi Police , ADFD ( Abu Dhabi fund for Development , AADC ( Al Ain Distribution company, Al-Rajhy Charitable Foundation and many government and private sector in UAE, , KSA , Bahrein, Oman , Sudan and Egypt.
Wael is a holder of Master of Quality Management from Wollongong University, Australia. Also, MBA from Preston University, California USA, and a holder of bachelor’s degree of Management & Computer science, Port Said university, Egypt. He is currently member of the highest committee of developing Egypt Government Excellence Award (EGEA) based on UAE 4th G Model. Wael is a Chairman & CEO for ITICS Group the official representative for Dubai Quality Group DQG in Egypt & Africa and international expertise house and a pioneer of training, consultancy, and projects of building up corporate capabilities and excellence. Wael is an international Assessor and a licensed trainer at EFQM based in Brussels for IAT, L4E, J2E and BAT. He is also certified TOT from ILM and Canadian Global Center, PMD, IIP and NLP master practitioner. Wael received several awards and certificates of appreciation from many entities in the Middle East region in recognition of his outstanding efforts in the domains of training and organizational development consultancy as well as his efforts in promoting the corporate excellence culture towards sustainable development.
Wael Held senior level positions in charge of businesses and operations of Governmental, International, and Corporate organizations in UAE, Such as DIHRD – Dubai Executive office, TANMIA – Ministry of Labor – and CMI International Group. Advisor and Third-Party Quality Consultant for large organizations in the Government and private sector, Utilities, Power, Industry, Telecom, and Service Sectors. trained Thousands of people as part of the training courses certified by international bodies.
Team Leader, Certified Senior Assessor and Jury Member according to EFQM, ADAEP, DGEP, SKGEP, DQA, SKEA, Idea Arabia, UAE Ideas, Business Continual assessing applications from government and private sectors.