Warehouse Operations and Management

Program Duration: 3 Days

Program Objectives: By the end of the program, participants will be able to:
• Understand the intellectual dimensions of the warehouse management
• Develop methods for warehouse planning
• Apply appropriate standards and measures for material handling
• Utilize warehouse technology for sustaining warehouse efficiency
• Apply 5S of Kaizen for sustain warehouse safety and security
• Manage inventory and control costs using ABC analysis
Program Contents

Intellectual Dimensions of the Warehouse
• Concept and importance of warehouse
• Warehouse value added services
• Types and design of warehouse
• Nature of goods and layout of warehouse
• Space requirements calculation
• Warehouse operations and functions

Operational Planning
• Warehouse operational plan
• Frequency of the operations
• Warehouse operations
Schedules of delivery

Requisitions and Replenishment of Materials

• Replenishment of Stock Items
• Distribution of MRP

Receipt and Inspection of Materials
• Receipt of goods
• Inspection of the quantitative and qualitative aspects of goods

Issue & Dispatch of Goods
• issue procedure of items
• Methods of issue stores for internal use
• Warehouse reports

Discrepancies and Their Resolution
• Processing and Distribution of DR
• Handling of Materials Under Discrepancy

Control of Tools and Scrap
• Control Tools
• Managing Scrap Materials

Managing Inventory
• Concept and importance of inventory management
• ABC Analysis
• Forecasting methods
• Methods of taking physical inventories

Storage Processes and Systems

• Types of storage systems
• Nature of material handling
• Material handling processes

Safety and Security of warehouse
• Importance of security in warehouse
• Warehouse safety methods

Kaizen Applications in the Warehouse
• Concept and importance of the Japanese approach of continual improvement and quality
• 5S methodology and implementation
• Role of 5S in improving warehouse processes, operations, safety and security

Bar coding
• Importance of bar coding for increasing warehouse operations efficiency
• Bar coding and warehouse management

Filing systems

• Filing styles
• Role of filing system in improving warehouse operations management

Computerized Applications
• Data entry for storage & issue of items
• Stock updating
• Generation of work results , KPIs for decision making and warehouse management

Program Design and Target Participants
This program is designed for employees who are interested in leveraging their competencies related to warehouse operations and management
Program Delivery methods
• Workshops.
• Exercises.
• Action plans.
• Case studies.
• Scenarios.

 

Inventory & Stock Management

Program Duration: 2 days

Program Objectives:

By the end of the program, participants will be able to:
• Understand the role of professional handling and storing of materials in meeting the organizational and individuals goals.
• Learn proper and professional techniques related to Inventory Management and materials handling
• Gain new methods in storing materials
Program outcomes:
• Practice proper handling and storing methods
• Prevent accidents and hazards related to materials handling and storing
• Effective management of inventory
• Warehouses controls

Program contents:
Inventory & Materials Handling
• Importance of proper handling of materials
• Types of materials
• Hazards and risk assessment
• Inventory Management methodology
• Controls over Inventory
• scrap and Obsolescence

Forecasting Demand
• Internal and external factors affecting forecasting
• Forecasting methods

Materials Storing
• Types of stores
• Storing methods
• Storing materials
• Outdoor storage

Inventory System

• The economic order
• Determination of the re order point
• Just in Time –JIT approach
Measuring Inventory System
• Causes of Unacceptable performance
• KPIs and the agreed targets

Program Design and Target Participants:
This program is designed for store professionals who are interested in leveraging their storing and handling competencies

Program Delivery Methods:
• Workshops
• Exercises
• Demonstration

 

Program Objectives

Upon the completion of this program. Participants will be able to:
• Understand the dynamism of the financial sector services
• Be aware of the products and services of the bank
• Gain knowledge and skills related to bank functions ,operation and procedures
• Understand drivers behind change and its impact on the banking industry
• Learn various measurements tools and instruments related to banking performance management

Program Contents
• Dynamism of the financial services sector
• Global and UAE financial markets
• Bank Regulations & Supervision
• Commercial bank assets
• Commercial bank liabilities
• Commercial bank of Dubai products and services
• Retail banking
• Corporate banking
• Bank Profitability & Value Creation
• Dealing with risk
• Wealth and capital Management

 

Financial Modeling using Excel

Program Duration: 2 days

Program Objectives:financial modeling courses provide professionals with the skills necessary to build a variety of financial models. instructors use cutting edge techniques to help build accurate, flexible and user friendly models. These financial modeling programs help integrate accounting fundamentals with best in class modeling practices. The courses are highly practical, allowing participants to learn by doing.

By the end of the program, participants will be able to know
• execute project activities.
• keyboard shortcuts
• Excel settings for efficiency
• Key modeling formulas and structures
• Standards for good models
• Income statement construction
• Balance sheet and cash flow statement construction
• Introduction to checking methodology
• Incorporation of interest income and expense
• Ratios and summary

Program Delivery Methods:
• Self –Assessments.
• Workshops.
• Case studies.
• Projects.

 

Financial Accounting, Budgeting & Reporting

Program Duration: 2 Days
Program Objectives
By the end of the program, participants will be able to know:
• The characteristics and differences of the environment that necessitate the unique accounting and financial reporting;
• The process of setting accounting and financial reporting standards for entities;
• The bases of accounting and measurement focuses used;
• Fiscal accountability;
• Exchange and non exchange transactions;
• The uses of cost accounting;
• Performance measures;
• Budgeting;
• Accounting and reporting in state, including:
– Determining the financial reporting entity;
– Fund accounting and reporting;
– Accounting and reporting;
– Accounting and reporting for specific transactions.
• Accounting and reporting, including:
– budgeting;
– budgetary accounting;
– financial accounting foundations;
– financial statements, notes, and supplementary reporting;
– Accounting and reporting for specific transactions.
Program Contents
The program consists of the following modules:
1. Influences, concepts of financial reporting, and standards-setting.
2. General principles.
3. Cost accounting and performance reporting.
4. Budgeting.
5. Accounting and reporting
a. Accounting standards and financial reporting.
b. Fund accounting and reporting.
c. Financial reporting.
d. Accounting and reporting for specific asset and liability
transactions.
e. Revenue, expenditure/expense and other operating statement
transactions.
6. Budgeting and financial reporting.
a. Budgeting.
b. Budgetary accounting.
c. Financial accounting and reporting foundations.
d. Financial statements and management’s discussion and
analysis.
e. Financial accounting standards and illustrations
Program Design and Target Participants:

This program is designed for finance people who are eager to leverage their financial competencies.

Program Delivery Methods:

  • Workshops.
    • Individual and group exercises.
    • Group discussion.

Finance for non – Finance Professionals

Program Duration: 4 Days.

Program Objectives:

By the end of the program, participants will be able to:
• Understand nature and role of financial accounting.
• Gain organizational performance measurement techniques.
• Learn how to read and contribute to the financial statements.
• Analyze financial statements for decision making.

Program Outcomes:
• Adopt and interpret correctly the target financial statements and ratios.
• Utilize the analysis of the financial statements in decision making process.
• Coordinate effectively with finance department as well as other concerned departments.

Program Contents:
Nature of Financial Accounting
• Concept and importance of finance.
• Nature of financial accounting in public and private organizations.

Finance and Organizational Performance
• Profitability.
• Investment.
• Efficiency.

Cash Flow Management
• Sources of cash flow.
• Utilization of cash flow.
• Methods for improving cash flow.

Breakeven Analysis
• Variable and fixed costs.
• Breakeven and decision making.

Financial Statements and Analysis
• Analysis of financial ratios.
• Profit and loss accounts.
• Balance sheets.

Budgeting

• Types of budgets.
• Planning and preparing a budget.

Program Design and Target Participants:
This program is designed for non finance people who are involved in preparing budgets, projects and decision making.

Program Delivery Methods:
• Workshops.
• Individual and group exercises.
• Group discussion.

 

Finance for Non Finance Managers

Program Duration: 2 Days
Program Objectives
• To familiarize participants with the main aspects of accounting and financial management, such as principles of financial statements and budget formation, cash flows and income management
• To demonstrate to participants how financial information is analyzed, how it is vital for making management decisions
• To train participants to effectively work with company’s financial statements
• To exercise practical skills for forming budgets.

Program Outcomes:

  • Adopt and interpret correctly the target financial statements and ratios.
    • Utilize the analysis of the financial statements in decision making process.
    • Coordinate effectively with finance department as well as other concerned departments.

Program Contents

Part 1. Accounting and reporting
• Principal accounting systems:
– Finance, and management accounting
– Generally accepted accounting principles
• Components of annual financial statements
• Balance Sheet as a source of information on company’s investments and sources of financing
– Balance Sheet equation
– Main Balance Sheet sections
– Balance Sheet analysis
• Examples of Balance Sheet structure of well-known companies from different industries
• Case study: Accounting for company’s operations, using “double entry method”, preparation of company’s Balance Sheet and its analysis
• Income Statement (IS) as a source of information of company’s business activity
– Problem of revenue and expenses recognition
– Income Statement formats
– Definition of income (gross, EBITDA, operating, EBIT, net income)
– Income Statement analysis
– Examples of structure and trends of IS measures of well-known companies
• Case study (continued): Preparation and analysis of Income Statement
• Statement of Cash Flows (SCF) as an instrument of cash flows management
– Structure of Statement of Cash Flows
– Methods of preparation of Statement of Cash Flows: direct and indirect
– Analysis of Statement of Cash Flows
• Examples of structure and trends of SCF measures of well-known companies
• Case study (continued): Preparation and analysis of Statement of Cash Flows
Part 2. Analysis of Financial Statements
• Financial ratios
– Return on operations (sales), profit margin
– Business activity (assets turnover, working capital management)
– Return on assets (ROA)
– Financial solvency and liquidity
– Return on equity (ROE)
– Factor Analysis based on financial measures of well-known companies from different industries
• Case study (continued): Analyzing the results of company operations using the financial statements completed on the first training day
Part 3. Company’s Budget Formation
• The system of financial planning and budgeting
– Cycle of working with information in the management process
– Setting up goals and objectives for the budget period
– Order of budget estimation (steps to follow)
– Budget analysis
• Case study (continued): Formulating company’s budget based on analysis of results of company operations using the calculations made on the first and second training days
• Budget analysis. Development of actions aimed to achieving of the objectives set. Conclusions and recommendations
Summing-up the training. Questions and answers. Feedback

Program Design and Target Participants:
This program is designed for non finance people who are involved in preparing budgets, projects and decision making.

Program Delivery Methods:
• Workshops.
• Individual and group exercises.
• Group discussion.

 

Finance for Non Finance Managers

Who should attend
• Top managers and department managers
• Administrative personnel, employees of sales, marketing and IT departments, with no special education in finance and accounting.
Objectives
• To familiarize participants with the main aspects of accounting and financial management, such as principles of financial statements and budget formation, cash flows and income management
• To demonstrate to participants how financial information is analyzed, how it is vital for making management decisions
• To train participants to effectively work with company’s financial statements
• To exercise practical skills for forming budgets.

Training outline

Part 1. Accounting and reporting
• Principal accounting systems:
o Finance, and management accounting
o Generally accepted accounting principles
• Components of annual financial statements
• Balance Sheet as a source of information on company’s investments and sources of financing
o Balance Sheet equation
o Main Balance Sheet sections
o Balance Sheet analysis

Examples of Balance Sheet structure of well-known companies from different industries
• Case study: Accounting for company’s operations, using “double entry method”, preparation of company’s Balance Sheet and its analysis
• Income Statement (IS) as a source of information of company’s business activity
o Problem of revenue and expenses recognition
o Income Statement formats
o Definition of income (gross, EBITDA, operating, EBIT, net income)
o Income Statement analysis
o Examples of structure and trends of IS measures of well-known companies
• Case study (continued): Preparation and analysis of Income Statement
• Statement of Cash Flows (SCF) as an instrument of cash flows management
o Structure of Statement of Cash Flows
o Methods of preparation of Statement of Cash Flows: direct and indirect
o Analysis of Statement of Cash Flows
o Examples of structure and trends of SCF measures of well-known companies • Case study (continued): Preparation and analysis of Statement of Cash Flows

Part 2. Analysis of Financial Statements
• Financial ratios
o Return on operations (sales), profit margin
o Business activity (assets turnover, working capital management)
o Return on assets (ROA)
o Financial solvency and liquidity
o Return on equity (ROE)
o Factor Analysis based on financial measures of well-known companies from different industries
• Case study (continued): Analyzing the results of company operations using the financial statements completed on the first training day
Part 3. Company’s Budget Formation
• The system of financial planning and budgeting
o Cycle of working with information in the management process
o Setting up goals and objectives for the budget period
o Order of budget estimation (steps to follow)
o Budget analysis

  • Case study (continued): Formulating company’s budget based on analysis of results of company operations using the calculations made on the first and second training days
    • Budget analysis. Development of actions aimed to achieving of the objectives set. Conclusions and recommendations
    • Summing-up the training. Questions and answers. Feedback.

Accounting, Financial Reporting and Budgeting
This course covers the general principles of accounting, financial reporting, performance measures and budgeting.. It is designed for accountants, auditors, budget professionals and controllers as well as academics and other professionals who have an interest in accounting, financial.

Upon completing this course, you will have an understanding of:
• the characteristics and differences of the environment that necessitate the unique accounting and financial reporting;
• the process of setting accounting and financial reporting standards for entities;
• the bases of accounting and measurement focuses used;
• fiscal accountability;
• exchange and non exchange transactions;
• the uses of cost accounting;
• performance measures;
• budgeting;
• accounting and reporting in state, including:
o determining the financial reporting entity;
o fund accounting and reporting;
o Accounting and reporting;
o accounting and reporting for specific transactions.

  • Accounting and reporting, including:
    o budgeting;
    o budgetary accounting;
    o financial accounting foundations;
    o financial statements, notes, and supplementary reporting;
    o accounting and reporting for specific transactions.

Course Content
The course consists of the following chapters:
1. Influences, concepts of financial reporting, and standards-setting.
2. General principles.
3. Cost accounting and performance reporting.
4. Budgeting.
5. Accounting and reporting
a. Accounting standards and financial reporting.
b. Fund accounting and reporting.
c. Financial reporting.
d. Accounting and reporting for specific asset and liability
transactions.
e. Revenue, expenditure/expense and other operating statement
transactions.
6. Budgeting and financial reporting.
a. budgeting.
b. budgetary accounting.
c. financial accounting and reporting foundations.
d. financial statements and management’s discussion and
analysis.
e. financial accounting standards and illustrations

 

Effective Financial Management

Program Duration: 3 Days

Program Objectives:
By the end of this program, participants will be able to:

  • Set financial plans and monitor them.
    • Learn the techniques and tools of analyzing financial information for adopting the right decision.
    • Discover the impact of financial implications on decisions and strategies.
    • Deal with financial risk.
    • Set appropriate financial strategies.

Program Outcomes:

  • Utilize financial analysis indicators in decision making process.
    • Apply ABM and ABC techniques in measuring performance.

Program Contents:
Strategic Role of Finance

  • Financial analysis for sustaining organizational strategies and plans.
    • Developing values for shareholders.
    • Value added analysis.
    • Customer and product based strategies.

Activity Management
• Activity based costing.
• Process based management.

Financial Performance Metrics
• Cash flow analysis.
• Financial ratios analysis.

Financial Investment
• Investment strategy and corporate strategies.
• Capital investment plans.
• Merger and acquisition.

Program Design and Target participants:
This program is designed for finance and accounting managers and those who are aspire such role in order to leverage their competencies.

Program Delivery Methods:
• Workshops.
• Exercises.
• Case studies.
• Projects.

 

Certified Management Accountant (CMA)

Program Duraion: 80 Hours

The CMA is a prestigious global certificate awarded by IMA to professionals who demonstrated mastery in financial planning, analysis, control, decision support and strong professional ethics.
CMA Objectives:
• To establish management accounting as a recognized profession by identifying the role of the management accountant and financial manager, the underlying body of knowledge, and course of study by which such know-ledge is acquired.
• To encourage higher educational standards in the management accounting field.
• To establish an objective measure of an individual’s knowledge and competence in the field of management accounting.
• To encourage continued professional development by management accountants.

Eligibility Criteria:

To be eligible for CMA certification, you must comply with the following requirements;
• Be a member of IMA
• Pay the Entrance Fee
• Satisfy the Education Qualification
• Satisfy the Experience Qualification
• Register for the exam and pass all the examination parts

Testing Windows:
• January & February
• May & June
• September & October
Exam Fees:

Amount (US$)
IMA Membership: 195
Entrance Fee: 200
Part 1: 350
Part 2:350
Examination Parts:

The CMA exam is specifically designed to measure the advanced skills required to be an effective member of finance and accounting teams within organizations and to create value in today’s complex and challenging business environment.
CMA Course Content:

Part 1 – Financial Planning, Performance and Control

  1. Planning, Budgeting and Forecasting
    • Budgeting concepts
    • Forecasting techniques
    • Budgeting methodologies
    • Annual profit plan and supporting schedules
    • Top-level planning and analysis
    B. Performance Management
    • Cost and variance measures
    • Responsibility centers and reporting segments
    • Performance measures
    C. Cost Management
    • Measurement concepts
    • Costing systems
    • Overhead costs
    • Operational Efficiency
    • Business process performance
    D. Internal Controls
    • Risk assessment, controls, and risk management
    • Internal auditing
    • Systems controls and security measures
    E. Professional Ethics
    • Ethical considerations for management accounting and financial management professionals

Part 2- Financial Decision Making

  1. Financial Statement Analysis
    • Basic Financial Statement Analysis
    • Financial Performance Metrics – Financial Ratios
    • Profitability analysis
    • Analytical Issues in Financial Accounting
    B. Corporate Finance
    • Risk and return
    • Managing financial risk
    • Financial instruments
    • Cost of capital
    • Managing current assets
    • Raising capital
    • Corporate restructuring
    • International finance
    C. Decision Analysis and Risk Management
    • Cost/volume/profit analysis
    • Marginal analysis
    • Pricing
    • Risk assessment
    D. Investment Decisions
    • Capital budgeting process
    • Discounted cash flow analysis
    • Payback and discounted payback
    • Ranking investment projects
    • Risk analysis in capital investment
    • Valuation
    E. Professional Ethics
    • Ethical considerations for the organization.

Who can do CMA? :

Anyone who has completed a Bachelor’s degree from an accredited college or university or pursuing his/her degree is eligible to sit for the CMA Exam. What is the course structure? The new CMA exam consists of two parts:
Part I Financial Planning, Performance and Control
Part II Financial Decision Making

CMA Course Outline:

CMA Part I CMA Part II
Planning, Budgeting and Forecasting (30%) Financial Statement Analysis (25%)
Performance Management (25%) Corporate Finance (25%)
Cost Management (25%) Decision Analysis and Risk Management (25%)
Internal Controls (15%) Investment Decisions (20%)
Professional Ethics (5%) Professional Ethics (5%)
What is the CMA exam format?
Part I Part II
100 Multiple Choice Questions and two 30 minute Essay Questions 100 Multiple Choice Questions and two 30 minute Essay Questions
Passing Criterion is 70% for each Part of CMA.
What is the CMA exam duration?
Part I Financial Planning, Performance and Control 4 hours
Part II Financial Decision Making 4 hours
what are the CMA exam dates?
Exams are offered in January and February, May and June, September and October.

 

Certified International Supply Chain Professional

Certificate Program Duration: 5 days

Certificate Objectives:
• This certification program will test for an understanding of contemporary international logistics and supply chain management. The increasing integration of all functions of the firm requires that supply chain professionals must be aware of the impact that logistical decision-making has on other elements of the firm’s strategic goals and objectives. In addition, the current supply chain professional must have an awareness of the changes in and increased use of technology, emphasis on strategic planning, and supply chain integration as a competitive imperative.
• Candidates will be able to view a broader perspective of the importance of network design, the financial impact of logistical decision making, and the relationship development and management needed for effective 3rd party logistics partnerships.
• Candidates will be able to demenostrate the use of technology and information systems to provide the basis for firm- and supply chain-wide integration and cooperation is necessary for successful operations. The candidate will be aware of the implications for improving logistical operations, intra, and inter-firm coordination, and increasing customer value afforded by the use of appropriately designed and integrated information systems.
• Candidates will possess the knowledge and manifest skills and abilities in design and management of the firm’s inbound (materials management) and outbound (distribution) flow of physical goods and related information.
• Candidates will gain an integrative perspective on Supply Chain. And will be inlighted on the continues evolving of it.

Certificate outcomes:
§ Employing procurement processes to align with organization’s strategy
§ Assessing current purchasing functions in the organization
§ Developing Supply Chain Relationship

Certifcate outline:

Module 1 Introduction to Supply Chain Management
o Definitions and basic terminology.
o Functions of supply chain management and logistics.
o Supply Chain concerns.
o Goals of Supply Chain.
o The marketing-Supply Chain relationship.
o Supply chain designs.
o Global supply chains and virtual supply chains.
o International trade agreements.
o Functions associated with supply chain management

Module 2: Leading the Supply Chain Organization
o Managing the Supply Chain Organization
o Planning Supply Chain strategy and objectives
o Developing Departmental Goals and Plans
o Formulating Operational Policies and Procedures
o Preparing Departmental reports
o Reporting to Audits
o Evaluating Purchasing Department Performance
o Administrating Departmental Budgets
o Working with Operational Forms

Module 2 Relationship Between Purchasing and Supply Chain Management
o Comparison of the types of transportation for domestic and international shipments.
o How to make routing decisions based on the goals of the firm.
o The different terms of sale/purchase.
o Purchasing management.
o Primarily from a domestic (generic) perspective.
o Purchasing is described as a subset of Supply Chain Management and Materials Management.
o The procurement processes
§ Determining what to procure and when.
§ Solicitation planning.
• Documenting product requirements and identifying potential sources.
• Obtaining quotations.
• Bids, offers, or proposals as appropriate.
§ Source selection.
• Choosing from among potential suppliers.
§ Methods of procurement and contract types.
§ The contract administration.
• Managing the relationship with the supplier.
• Contract close-out.
o The special characteristics of international purchasing.
o Differenceis between International and Domestic purchasing.
o International contract law.
o Documentation, and payments.
o Supplier Relationship Management
o Creating and managing productive supplier relationships through alliances and partnerships
o Coordinating supplier activities relating to pricing and available supply
o Meeting with current and potential suppliers’ sales personnel
o Reviewing and answering supplier inquiries; handling protests and awarding appeals
o Formulating and managing a small/minority-owned supplier development program
o Representing your organization at meetings and events with all external groups

Module 3 Strategic Supply Chain Planning
o Developing Demand and forecast-based Supply Chain strategies
o Implementing Supply Chain strategies
o Forecasting Requirements
o Coordinating Forecasted Requirements with suppliers
o Performing Market analysis
o Forecasting Marketing Trends

Module 4 Production Planning and Scheduling
o The overall approach to producing goods and services.
o The various production-related decisions.
§ Capital intensity.
§ Process flexibility.
§ Vertical integration.
§ Customer involvement.
o The different production methodologies
§ Project, mass, batch, and continuous production.
§ Production planning and control methodologies.
§ Material requirements planning (MRP).
§ Manufacturing resource planning (MRPII).
§ Just-in-time (JIT) systems.
o Production scheduling.
§ When Labor, equipment, and facilities are needed.
o Disposal.
§ Marketing opportunities.
§ Product disposition is an increasingly important area for public policy.
§ Practical implications that disposition has for managers.
§ The differences between voluntary and involuntary disposition.
§ The social, individual and situational factors that affect disposition choices.
§ Understanding of how disposition provides key insights into consumption behavior.
§ The problems related to site selection.
o “Green Logistics”
§ why and how waste can be minimized in order to minimize the problem of “Reverse Logistics”.

Module 5 Inventory Management and Warehousing
o Establishing inventory strategies and reviewing inventory and stocking levels with internal departments
o Resolving inventory discrepancies
o Inventory management
o The fundamental purpose of maintaining inventory.
o Understanding of the benefits and costs of inventory
o Customer service and other functional costs in logistics
o Inventory performance measurement.
o Importance of coordinated flows of inventory through supply chains.
o The impact of effective inventory management upon the return on assets (ROA) for a company.
o Inventory management techniques
o Demand influence on replenishment model selection
o The strategic, operational and performance differences between PUSH and PULL inventory systems
o Shift from PUSH to PULL systems and reasons for the shift.
o Warehousing
o Modern purpose and function of warehouses.
o Warehousing activities.
o Warehousing strategies.
o Changes in the operational scope and capabilities of warehouses.
o Fundamental warehousing decisions.
o Warehousing and materials handling operations.
o The functionality and requirements of product packaging.

Module 6 Physical Distribution Management
o Understanding of the operational, financial and managerial aspects of the physical distribution of industrial goods.
o Physical Distribution Management.
§ Order processing.
§ Stock levels or inventory.
§ Warehousing.
§ Transportation.
§ Marketing Channels.
o Outbound-to-customer logistics and supply chain management systems.
o The growing need for effective demand management.
o The types of forecasts that may be needed.
o Collaboration among trading partners and the overall forecasting and demand management process.
o The key steps in the order-fulfillment process.
o How effective order management can create value for a firm and its customers.
o The meaning of customer satisfaction.

Module 7 Supply Chain Structure and Productivity, Quality Management, Statistical Process (Quality) Control, E-Commerce (E-Logistics) and Third Party Logistics

o Relationship between supply chain strategy and the structure of the organization.
o The influence of organizational structure on supply chain performance
o Conducting relationships with other departments in the organization
o Providing support and leadership to cross-functional teams
o Managing changes to the organization’s Supply Chain management processes
o Developing and communicating Supply Chain management policies and providing training in procurement processes and methods
o Increasing the productivity of supply chain management
o E-commerce
o E-Logistics.
o The techniques needed to improve the efficiency of inventory investment
o The reconciliation of logistics needs with enterprise resource planning (ERP) systems
o The exploitation of cost and service opportunities provided by third-party logistics services
o The exploitation of opportunities in integrated package design.
o Support programs that will reduce the driver shortage.
o The reformation of public policy to improve productivity
o Focus of transportation policy on competition instead of protection.
o Reduction of trucking costs with safe, longer, and heavier highway vehicles.
o Maritime reform.
o Avoidance of railroad reregulation
o Quality Management
o The techniques of Statistical Process Control and Total Quality Management.

Certificate Target Participants
• Certification Applicants benefiting from this program include the following:
• 1) Students: Mainly junior students and undergraduates.
• 2) New purchasing, logistics, and supply chain management beginners
• 3) People who are contemplating a career in the purchasing field, logistics, or supply chain management profession(s).

CISCP Requirements
• Candidates must have an understanding of the basic elements of the logistics function. This includes the areas pertaining to the delivery of customer value, including the management of transportation, inventory flows, purchasing (both domestic and international), supply management, and warehouse management.
• The candidate must also have a firm grasp on the impact of decisions that have been made regarding each of these functions, on the total cost and operating effectiveness of the whole logistics system.

  • A minimum of three years purchasing related experience or a degree from a recognized college plus two years of purchasing related experience.
    • An examination is normally required and must be passed.

Exams Requirements:
To reach the exam point applicants should attend a professional purchasing two programs as follows;
1. Preparation for certified purchasing professional (CPP) & Exam: this course provides the best purchasing training for new experienced buyers or to prepare for CPP examination.
2. Business Ethics for buyers and seller.

Program Delivery Methods:
• Workshops
• Case studies
• Exercises
• projects

 

Certified Contracts Manager

Certificate Program Duration: 4 days

Introduction:
Contract managers have a unique burden because they must develop practices that ensure the production advantages of networked organizations and the transparency and accountability required.
Contracts establish the responsibilities and rights of the parties. This highly interactive programme will provide a practical hands-on approach to effective management of contracts and offer techniques and contract strategies to assist this process. It will also assist in establishing an international risk management strategy with reference to contracts and develop good business practice to take advantage of opportunities, enhance efficiency and increase profitability.
This is not a law programme. It is the development of commercial awareness of delegates through practice of effective management procedures assisted by a working knowledge of necessary legal principle.

Certificate Objectives:
• understanding of necessary contractual and legal knowledge
• understanding of and application of different types of agreements
• increased commercial awareness needed to enhance smooth running of contracts
• increased ability to manage contracts with a view to reducing claims and conflict
• ability to identify and mitigate risk factors and associated commercial and programme implications
• understanding of the importance of good record keeping and service of contractual notices
• increased understanding of commercial liabilities resulting from schedule changes and variations
• improved ability, successfully to negotiate and maintain long term inter-business contracts with confidence
• understanding of the need to deal with issues as they arise and to resolve disputes within the contract structure wherever possible
• ability to analyse, negotiate and implement the most appropriate method of resolving disputes preventing escalation by early identification

By the end of the program, participants will be able to:
• Enhance your contract management skills to improve contract and company performance
• Develop systems to reduce the frequency of contractual disputes
• Resolve such contractual disputes as do occur in an efficient fashion
• Manage contracts and projects from the pre-contract, during the performance of the contract and through to the post-contract stage in accordance with best practices
• Enhance profitability, not only by increasing money coming ‘in’ from contracts, but also by preventing unnecessary sums going out’ in operational disputes
Program outline:

DAY 1 – The Legal Framework of Contracts and how they are created
• The need for contractual relationships
• External and internal dimensions of a business relationship
• Formation of a Contract
• The key elements of a contract
• Oral or written?
• Electronic contracts
• Terms of the contract
• Inter-business contracting
• Law of Agency
• Sources of Law
• Developing legal knowledge and skills
Some issues arising in contracts
• Precedence of documents in a contract
• Obligations to perform
• Delivery, acceptance and transfer of title and risk
• Liability in negligence – relationship with contract conditions
• Product liability and defective goods
• Intellectual Property clauses – some special issues
• Letters – Intent; Instruction/Award; Comfort; Awareness
• Conflict of Laws and Choice of Law and jurisdiction Clauses
DAY 2 – Different Contracting Strategies in International Contracts
• Some types of Standard Form/Model Form Conditions
• Drafting Standard Terms
• Potential problems with Standard Form Contracts
• Limiting or excluding liability
• Unequal Bargaining Positions
• Traditional contracts
o Fixed Price/Lump Sum
o Bill of Quantities/Schedule of Rates – re-measured contracts
o Full reimbursable – “cost plus” – why this is sometimes the right answer
o Dealing with volatile markets – economic price adjustment clauses and the use of indices
o Adding incentives to lumps sums
• Non-Traditional contracts
o Build Own Operate and similar structures
o Alliances and Partnering
o No Cure/No Pay – a technique from marine salvage that has wider uses
DAY 3 – Contract Management and the management of change and payment
• The need for good contract management
• Variation of Contract Terms
• Variation of Scope of Work
• Management of Variations and retaining control of the contract
• Payment and money events
• Delay, suspension and extension of time
• Finance and Payment in International Trade
• Bonds and Guarantees
• Defects Liability – warranty periods
o Managing rolling warranties
• Termination of the Contract and Remedies
• Mitigation of losses and claims
DAY 4 – Resolution of Disputes
• Negotiation, compromise and settlement
• Litigation
• Arbitration
• Alternative Dispute Resolution – including mediation
• Managing disputes
• Review of programme, and final questions
Program Design and Target Participants
Procurement professionals and practitioners who are responsible for Contract Management, Contract Administrators, Project Engineers, Project Managers, Claims Managers and Business Audit Officers, Risk Managers, Contract Strategists, Staff who are new to their roles, or experienced staff looking for a refresher programme

Program Delivery Methods:
• Workshops
• Case studies
• Exercises
• projects

 

 Best Practices Procurement

Program Duration: 5 days

Program Objectives:
By the end of the program, participants will be able to:
• To understand the world class procurement strategies and how you can implement them into the organization.
• To know top price management tools & techniques and how you can use them to best effect.
• To evaluate best practice negotiation & supplier relationship management strategies and how you can develop real win-win partnerships with suppliers.

Program outcomes:
• Employing procurement processes to align with organization’s strategy
• Reviewing user requests
• Developing requirements
• Using cost-related analysis tools
• Developing a tactical approach to order placement

Program outline:
Part I: Operational Purchasing Practices
Chapter 1: Procurement and Best Business Practices
Chapter 2: Selecting Suppliers and Measuring Performance
Chapter 3: Administering Contracts
Chapter 4: Administering Contracts for Supplier Compliance
Part II: Managing Systems and Relationships
Chapter 5: Managing Negotiations
Chapter 6: Using Computer-Based Systems
Chapter 7: Managing Quality
Chapter 8: Maintaining Internal Relations
Chapter 9: Supplier Relationship Management
Part III: Providing Added Value
Chapter 10: Making Sound Sourcing Decisions
Chapter 11: Adding Value to the Organization
Chapter 12: Strategic Procurement Planning

Program Design and Target Participants
Procurement professionals and practitioners who are responsible for managing Inventories/Material Management
Program Delivery Methods:
• Workshops
• Case studies
• Exercises
• projects